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Privacy Policy

1. Data We Collect

We collect your name, email address, phone number, shipping address, and payment details necessary for completing orders.
Information related to your shopping activity, preferences, and interactions within the app may also be collected for service improvement.

2. How We Use Your Information

Your information is used to:

Process and deliver orders

Manage your account and customer service requests

Send important updates related to purchases or delivery

Improve app functionality and provide personalized recommendations
Aggregated, anonymized data may be used for analytics or performance monitoring.

3. Data Sharing Policy

We do not sell or rent your personal data.
We may share information only with:

Sellers, delivery partners, or payment providers to complete transactions

Legal authorities if required by law
All third parties are required to handle your data securely and use it only for service-related purposes.

4. Data Protection

SOS-Shop implements reasonable technical and administrative safeguards to protect your data.
However, no system can be guaranteed 100% secure, and by using the app, you acknowledge this inherent risk.

5. User Controls

You may review, update, or request deletion of your personal data through your account settings or by contacting our support team.
Certain data may be retained as required by law or for legitimate business purposes.

6. Privacy Policy Updates

We may update this Privacy Policy periodically.
All changes will be reflected in the app, and continued usage implies acceptance of the revised terms.

7. Get in Touch

If you have questions or concerns about these Terms or our Privacy Policy, please contact us at:
📧 Email: [email protected]
📍 Support: Available through the in-app Help or Support section.